AI Innovations in Translation and Interpretation Services

IS YOUR medical facility equipped to interact with any patient, any time? You might say an emphatic “Yes,” thinking of the myriad medical staff and equipment you have on hand. But, what happens when a patient comes through your doors who does not speak a language you understand? 

In medicine, communication is paramount. Providers must obtain a clear medical history, understand the patient complaint and communicate diagnoses and treatment plans.
Patients, in turn, must communicate their complaint, convey medical history, understand the provider’s input and give informed consent. When these things aren’t happening, errors abound. Language barriers increase the risk of misdiagnosis and malpractice.

In the past, medical interactions relied on human translators, but innovations in translation and interpretation services build on human intelligence to make clear communication with patients not only accessible, but also more cost-effective and convenient. These services leverage artificial intelligence (AI) to prevent errors and ensure informed consent, provide equal access to medical care and, perhaps most importantly, conserve patient dignity and build trust. Here are three standout systems: 

Care to Translate

Care to Translate is a digital medical translator app for healthcare professionals and patients that provides real-time medical translation for safer, faster care. The app can be downloaded on any smartphone, equipping providers to engage with patients or patients to engage with providers. Built on a leading real-time translation engine with medical accuracy, the app features Live Translate in more than 130 languages and a phrase library with more than 3,500 medically verified phrases translated into 52 languages. Translations are verified by native speakers with medical expertise, and cultural sensitivity is built in and tailored to diverse patient needs. It’s perfect for short conversations when there isn’t time to secure a human translator. For more information, visit www.caretotranslate.com.

Boostlingo

For Boostlingo, AI expands access and human interpreters protect trust. Built to support more languages, empower more encounters and equip more teams, Boostlingo is a smart language intelligence platform that brings language access to routine medical interactions. Its comprehensive system uses AI for routine interpretation and leans on human interpreters for more complex situations. Boostlingo provides language access for more than 300 languages from one secure platform that protects patient privacy, making on-demand and scheduled interpretation easy and reliable. For more information and to request a demo, visit www.boostlingo.com/industries/healthcare.

No Barrier

Designed for telehealth and in-person visits, No Barrier medical interpretation services bridge the gap between the 10,000 certified medical interpreters in the U.S. and the 25 million patients who need them. Instant, HIPAA-compliant medical interpretation covers more than 295 languages the moment a clinician needs it. Its fixed annual subscription pricing model includes unlimited, secure encounters, with average cost savings of 50 percent. How it works: An AI medical interpreter instantly processes spoken language, translating conversations between patients and providers in real time. Additionally, No Barriers provides interpretation at every step of the patient’s journey; it supports diagnosis explanation, patient consent and care coordination, and it links to medical records to keep documentation consistent. For more information and to request a demo, visit www.nobarrier.ai.